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Identity Theft Claims

In the unfortunate event that your name and/or Social Security Number has been used to set up a DISH account without your authorization, you can use the information on this page to initiate an identity theft claim. If you have not spoken to a DISH fraud agent yet, please contact us.

DISH requires three documents to validate a claim of identity theft.

Step 1 document icon

DISH Network Identity Theft Affidavit

Please download and complete the document below. The affidavit must be fully completed, signed, and dated to be valid.

Select your version to download:

download iconEnglish  |  Spanish

Step 2 ID icon

A valid U.S. Government issued ID

bullet pointDriver's license

bullet pointMilitary ID

bullet pointState ID card

bullet pointPassport

All copies must be valid and 100% legible. Please black out the identification number on your saved document.

Step 3 home icon

Proof of Residency

Please ensure the date on the proof of residency matches the date the DISH account was created. This date should have been provided by the DISH fraud agent.

Click the links below for a list of what DISH will and will not accept:

Acceptable Documents
  • Electric Bill
  • Gas Bill
  • Water Bill
  • Bank Statements
  • Credit Card Statements
  • Mortgage Statements
  • Monthly Car Insurance Statements
  • Medical Bills
  |       
Unacceptable Documents
  • Lease Agreements
  • Car Insurance Cards
  • Pay Stubs
  • W2 Forms
  • Income Tax Forms
  • Property Tax Statements
  • Account Summaries

Ready to File Your Claim?

Once you have completed your DISH Network Identitiy Theft Affidavit and have copies of your U.S. Government issued ID and Proof of Residency, please complete the claims process below and upload the required documents.

Additional applicable documents may be uploaded in addition to the required documents above.
Please upload the following file types: jpeg, png, gif, or pdf. Each file must be under 5MB. Limit 10 files.

Prefer to Mail in Your Claim?

DISH requires three documents to validate a claim of identity theft.
Once you have completed your DISH Network Identitiy Theft Affidavit and are ready to supply copies of your U.S. Government issued ID and Proof of Residency, please mail all documents to:

envelope icon

DISH Network, L.L.C.
Identity Theft Team
P.O. Box 9040
Littleton, CO 80160

What Happens Next?

Upon receipt of the documentation, it can take up to two weeks to process the claim, at which point you will be contacted by the DISH Identity Theft Team by mail, phone, or email. Additional documents may be required to complete your claim.

DISH cares about the security of our customers

To protect yourself from further instances of identity theft, DISH suggests that you contact the credit bureaus to set up a 7-year fraud alert OR credit freeze.

Equifax
www.equifax.com - 800-525-6285

Experian
www.experian.com - 888-397-3742

Transunion
www.transunion.com - 800-680-7289

Federal Trade Commission website
For more information on identity theft, please visit www.identitytheft.gov

Credit Card and Third Party Fraud
Contact us today if you believe that a fraudulent payment has been made using your debit/credit card or bank account information, or if your current DISH account has been accessed or modified without your permission.