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“DISH has consistently
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don't nickel and dime you.”

Steven - Aurora, CO

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INQUIRY REMOVAL REQUESTS

To submit a request for removal of an inquiry from your credit file, please download and complete the form below.
(If you are filing an identity theft claim, you do not need to submit a separate inquiry removal request.)

Please FULLY complete the form. Without ALL of the required information, we will not be able to process your request.

Once you are ready to send your document, click the “Begin Claims Process” below and follow the prompts to upload your document.

Identity Theft Claims

In the unfortunate event that your name and/or Social Security Number has been used to set up a DISH account without your authorization, you can use the information on this page to initiate an identity theft claim. If you have not spoken to a DISH fraud agent yet, please contact us.

DISH requires three documents to validate a claim of identity theft.

Step 1 document icon

DISH Network Identity Theft Affidavit

Please download and complete the document below. The affidavit must be fully completed, signed, and dated to be valid.

Select your version to download:

download iconEnglish  |  Spanish

Step 2 ID icon

A valid U.S. Government issued ID

bullet pointDriver's license

bullet pointMilitary ID

bullet pointState ID card

bullet pointPassport

All copies must be valid and 100% legible. Please black out the identification number on your saved document.

Step 3 home icon

Proof of Residency

Please ensure the date on the proof of residency matches the date the DISH account was created. This date should have been provided by the DISH fraud agent.

Click the links below for a list of what DISH will and will not accept:

Acceptable Documents
  • Electric Bill
  • Gas Bill
  • Water Bill
  • Bank Statements
  • Credit Card Statements
  • Mortgage Statements
  • Monthly Car Insurance Statements
  • Medical Bills
  |       
Unacceptable Documents
  • Lease Agreements
  • Car Insurance Cards
  • Pay Stubs
  • W2 Forms
  • Income Tax Forms
  • Property Tax Statements
  • Account Summaries

Ready to File Your Claim?

Once you have completed your DISH Network Identitiy Theft Affidavit and have copies of your U.S. Government issued ID and Proof of Residency, please complete the claims process below and upload the required documents.

Additional applicable documents may be uploaded in addition to the required documents above.
Please upload the following file types: jpeg, png, gif, or pdf. Each file must be under 5MB. Limit 10 files.

Prefer to Mail in Your Claim?

Due to COVID19 we are unable to process Identity theft claims or Inquiry removal claims via mail. Please use the upload tool above for all claims to ensure timely processing.

DISH requires three documents to validate a claim of identity theft.
Once you have completed your DISH Network Identitiy Theft Affidavit and are ready to supply copies of your U.S. Government issued ID and Proof of Residency, please mail all documents to:

envelope icon

DISH Network, L.L.C.
Identity Theft Team
P.O. Box 9040
Littleton, CO 80160

What Happens Next?

Upon receipt of the documentation, it can take up to two weeks to process the claim, at which point you will be contacted by the DISH Identity Theft Team by mail, phone, or email. Additional documents may be required to complete your claim.

DISH cares about the security of our customers

To protect yourself from further instances of identity theft, DISH suggests that you contact the credit bureaus to set up a 7-year fraud alert OR credit freeze.

Equifax
www.equifax.com - 800-525-6285

Experian
www.experian.com - 888-397-3742

Transunion
www.transunion.com - 800-680-7289

Federal Trade Commission website
For more information on identity theft, please visit www.identitytheft.gov

Credit Card and Third Party Fraud
Contact us today if you believe that a fraudulent payment has been made using your debit/credit card or bank account information, or if your current DISH account has been accessed or modified without your permission.

DISH's legacy of customer service continues as we enhance our technician health-safety training for added peace of mind

As the nation responds to the spread of COVID-19, DISH has taken additional measures to keep our customers and team members safe, healthy, and connected to vital news, information and entertainment.

Throughout our history, DISH customers have always come first. DISH has been ranked #1 in Customer Satisfaction by J.D. Power and our customers for two years in a row, with top rankings in individual categories, including Courtesy and Professionalism of In-Home Technicians. That legacy of commitment to customer service will continue throughout this pandemic, and DISH has taken active steps to maintain your ability to sign up for DISH service and protect you and your family during technician visits and in the DISH installation process.

Our professional technicians have received enhanced training on critical health-safety procedures, including those recommended by the CDC to promote cleanliness and to help prevent the spread of illness.

  • Work orders will be signed using a unique pin so you won't need to touch the technician's phone or tablet while on-site.
  • Technicians will take enhanced cleaning measures to sanitize surfaces they come in contact with and equipment installed in your home.
  • Technicians will wash their hands with soap and water or use hand sanitizer with at least 60% alcohol content.
  • Technicians will refrain from leaving behind paper manuals or equipment packaging unless desired by customers.
  • Technicians will practice safe social distancing whenever possible while visiting your home, and have been advised not to shake hands.
  • As always, if technicians have a known illness, they will not visit a customer's home.

We know how important television is to you and your loved ones, so our professional technicians will continue to work in a clean, safe manner consistent with our commitment to customer service.

Additionally, we are proud to support the increased connectivity needs of Americans in these uncertain times by providing wireless carriers with access to our wireless spectrum at no cost.

By working together and treating each other with care, America will endure these challenging times. All of us here at DISH remain committed to serving, entertaining, informing and connecting America.