Identity Theft
DISH takes fraud and identity theft issues very seriously and is committed to protecting consumers against all forms of identity theft.
Inquiry Removal Request
To submit a request for removal of an inquiry from your credit file, please download and complete the form below.
(If you are filing an identity theft claim, you do not need to submit a separate inquiry removal request.)
As of June 2020, DISH Network does not post credit impacting inquiries to a consumer's credit file when inquiring for DISH satellite television services. These inquiries are considered soft and are not disputable but are available on your credit file as a reference.
Please FULLY complete the form. Without ALL of the required information, we will not be able to process your request.
Once you are ready to send your document, click the "Begin Claims Process" below and follow the prompts to upload your document.
Identity Theft Claims
In the unfortunate event that your name and/or Social Security Number has been used to set up a DISH account without your authorization, you can use the information on this page to initiate an identity theft claim. If you have not spoken to a DISH fraud agent yet, please contact us.
DISH requires three documents to validate a claim of identity theft.
A valid U.S. Government issued ID
- Driver's license
- Military ID
- State ID card
- Passport
All copies must be valid and 100% legible. Please black out the identification number on your saved document.
Proof of Residency
Please ensure the date on the proof of residency matches the date the DISH account was created. This date should have been provided by the DISH fraud agent.
Click the links below for a list of what DISH will and will not accept:
In compliance with §609(e) of the FCRA, if your Identity Theft Claim has been approved and you have provided/will provide a Police Report, you can request a copy of account information by completing and uploading or mailing this form.
Ready to File Your Claim?
Once you have completed your DISH Network Identity Theft Affidavit and have copies of your U.S. Government issued ID and Proof of Residency, please complete the claims process below and upload the required documents.
Begin Claims Process
Additional applicable documents may be uploaded in addition to the required documents above.
Please upload the following file types: jpeg, png, gif, or pdf. Each file must be under 5MB. Limit 10 files.
Prefer to Mail in Your Claim?
Due to COVID19 there will be a delay in processing identity theft claims and inquiry removal claims submitted via mail. Please use the upload tool above for all claims to ensure timely processing.
DISH requires three documents to validate a claim of identity theft.
Once you have completed your DISH Network Identity Theft Affidavit and are ready to supply copies of your U.S. Government issued ID and Proof of Residency, please mail all documents to:
DISH Network, L.L.C.
Credit Team
9601 S Meridian Blvd
Englewood, CO 80112
What Happens Next?
Upon receipt of the documentation, it can take up to two weeks to process the claim, at which point you will be contacted by the DISH Identity Theft Team by mail, phone, or email. Additional documents may be required to complete your claim.
DISH cares about the security of our customers
To protect yourself from further instances of identity theft, DISH suggests that you contact the credit bureaus to set up a 7-year fraud alert OR credit freeze.
Equifax
www.equifax.com - 888-298-0045
Experian
www.experian.com - 800-916-8800
Transunion
www.transunion.com - 888-397-3742
NCTUE
www.nctue.com - 866-349-5355
Federal Trade Commission website
For more information on identity theft, please visit
www.identitytheft.gov
Credit Card and Third Party Fraud
Contact us today if you believe that a fraudulent payment has been made using your debit/credit card or bank account information, or if your current DISH account has been accessed or modified without your permission.