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DISH vs. Charter Spectrum

Shopping both DISH and Charter Spectrum? See how DISH beats Charter Spectrum.

DISH can be $500 less than Charter Spectrum over 2 Years

Comparison between AT 120 and Charter Spectrum’s Select Package (not bundled with AT&T wireless or internet)

Watch & Record 3X More Shows at Once

Comparison between AT 120+ and Charter Spectrum’s Select Package (not bundled with AT&T wireless or internet)

Lowest Customer Complaint Rate

- Since 2010

Compare
Charter
Package Name
AT 120
Select
Channel Count
190
125+
Includes ESPN
Advertised Monthly Price
$59.99
$64.99
1st TV Receiver Fee
$0.00
$6.99
Local Channels Fee
Included
$8.85
Regional Sports Fee*
$0.00
$0.00
HD Programming Fee
$0.00
$0.00
First Year Monthly Price
$59.99
$80.83
Contract Period
2 Years
no contract
Price Protection
2-Year Price Guarantee
1 Year
Price increase at end of first year
$0.00
$0.00
Second Year Monthly Price
$59.99
$80.83

Bottom Line: DISH saves you $500 over 2 years

All data found on 1/22/2018. DirecTV - National Offer - non-AT&T wireless or internet customer. Comcast - Denver. TWC - New York City. Charter - New Orleans. New customers only. All offers require 2-year commitment with early termination fee and eAutoPay. *Maximum fee. Amount varies by geographic location.
Compare
Charter
Record up to 16 shows at once (Hopper 3) Yes 16 shows seems like a lot but this feature also lets you do a whole lot more with your TV service. Learn more about the Hopper 3.
Watch 100% of Your Live TV Channels Anywhere Watch 100% of your live TV, 100% of your recorded TV and tons OnDemand content from Anywhere. Learn more about the Dish Anywhere.
Some
Watch 100% of Your DVR Recordings Anywhere Watch 100% of your live TV, 100% of your recorded TV and tons OnDemand content from Anywhere. Learn more about the Dish Anywhere.
Watch OnDemand Anywhere Watch 100% of your live TV, 100% of your recorded TV and tons OnDemand content from Anywhere. Learn more about the Dish Anywhere.
Instantly skip commercials during your favorite shows
1
Hours of HD Recording Storage
500 (2TB)
60 (0.5TB)
Built-in Netflix app for easy access
Wireless Receivers Available A well-designed entertainment center should be clean and welcoming without annoying cables in the way. That’s why we designed the Wireless Joey. Learn more about the Wireless Joey.
Bluetooth Audio DISH’s Hopper DVR offers a Bluetooth® audio streaming feature that gives you the ability to listen to TV via Bluetooth headphones. This makes it easier to stay engaged with what’s happening on TV while cleaning, cooking, exercising and more.
Remote Locator DISH offers you over 270 Remote Finder eliminates the frustration from the constant game of hide-and-seek with your remote. Learn more about the Remote Locator.
Easily record primetime content from ABC, CBS, NBC and Fox As much as we want to watch the latest episodes of our favorite primetime shows, sometimes we just don't have the time to do so. With PrimeTime Anytime, this problem is a thing of the past.

Bottom Line: DISH gives you 4X more storage, the ability to skip commercials 1, record up to 16 shows at once and watch 100% of your live, recorded and On Demand content on the go.

1 Commercial skip feature is available at varying times, starting the day after airing, for select primetime shows on ABC, CBS, FOX, and NBC recorded with PrimeTime Anytime.
Compare
Charter
Nationwide Availability
Free standard professional installation available as soon as tomorrow
Call Center Satisfaction Ranking Since 2010
#1
#6
Website Satisfaction Ranking Since 2010
#1
#6
Clearest Bill to Understand Ranking Since 2010
#1
#3
Lowest Customer Complaint Rate Ranking Since 2010
#1
#7

Bottom Line: DISH has the best service in the industry, ranking higher than Charter since 2010 in call center satisfaction, website satisfaction, clearest bill to understand and lowest customer complaint rate.

*Based on the average American Customer Satisfaction Index comparison of major TV providers (2010-2015). The American Customer Satisfaction Index (ACSI) is a national economic indicator of customer evaluations of the quality of products and services available to household consumers in the United States.

Need more reasons to switch to DISH?

VALUE

Only DISH gives you more
value, flexibility, and channels.

Get 190 all-time favorite channels, including USA, CMT, Disney Channel, ESPN and E! plus a DVR Included and Free Voice Remote all for only $59.99/mo. with a 2-Year TV Price Guarantee on our America’s Top 120 package.

Move up to America’s Top 120+ for everything in America’s Top 120, plus Big Ten Network, Pac 12 Network, SEC Network and more sports, like Regional Sports Networks, ESPN and NFL Network, unlike Charter Spectrum’s similarly priced package.

Watch 100% of your live and recorded TV with DISH Anywhere®.* Plus you don't need to change your family’s wireless service in order to get our best deal.

See All Packages

*Watching live and recorded TV anywhere requires an internet-connected, Sling-enabled DVR with compatible mobile device.
1Programming fees charged monthly in advance. No partial credits or refunds issued for prepaid months after cancellation.

TECHNOLOGY

DISH offers you the world’s
most powerful DVR.

The Hopper 3™ lets you watch and record 16 shows at once and enough recording space for over 900 movies or 185 seasons of your favorite shows*.

Learn More

*Based on average total running time of SD movies (130 mins) and SD series (13 episodes x 50 mins).

CUSTOMER SERVICE

Only DISH gives you the best customer service.

DISH was ranked #1 in Customer Service nationally by J.D. Power and our customers and has ranked above Charter Spectrum in call center satisfaction, website satisfaction, clearest bill to understand, and lowest customer complaint rate for the last 6 years in a row.*

DISH Network received the highest numerical score for customer service and second highest score for overall customer satisfaction among national TV providers in the J.D. Power 2017 U.S. Television Service Provider Satisfaction Study, based on 18,685 total responses, measuring the experiences and perceptions of customers with their TV service provider, surveyed November 2016-July 2017. Your experiences may vary. Visit jdpower.com. Based on American Customer Satisfaction Index comparison of major providers (2010-2016).*