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DISH vs. Charter

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To see the value for yourself on our standard offers against competition see the chart below.


COMPARE
Package Name
Channel Count
Includes ESPN
Advertised Monthly Price
1st TV Receiver Fee
Local Channels Fee
Regional Sports Fee*
HD Programming Fee
First Year Monthly Price
Contract Period
Price Protection
Price increase at end of first year
Second Year Monthly Price
AT120Package Name
190Channel Count
YesESPN
$49.99Advertised Monthly Price
$0.001st TV Receiver Fee
IncludedLocal Channels Fee
$0.00Regional Sports Fee*
$0.00HD Programming Fee
$49.99First Year Monthly Price
2 YearsContract Period
2-Year Price GuaranteePrice Protection
$0.00Price increase at end of first year
$49.99Second Year Monthly Price

Charter

SelectPackage Name

125+Channel Count

YesESPN

$64.99Advertised Monthly Price

$6.991st TV Receiver Fee

$7.50Local Channels Fee

$0.00Regional Sports Fee*

$0.00HD Programming Fee

$79.48First Year Monthly Price

no contractContract Period

1 YearPrice Protection

$0.00Price increase at end of first year

$79.48Second Year Monthly Price

All data found on 10/16/2017.

DirecTV - National Offer - non-AT&T wireless or internet customer.

Comcast - Denver.

TWC - New York City.

Charter - St. Louis.

New customers only. All offers require 2-year commitment with early termination fee and eAutoPay. *After 3 months, you will be billed $55/mo. for HBO, Cinemax, Showtime, Starz, and DISH Movie Pack unless you call or go online to cancel. HBO® and related channels and service marks are the property of Home Box Office, Inc. The then-current everyday price applies unless you call or go online to downgrade. Free Echo Dot requires activation w/ Hopper w/Sling or Hopper 3. Not available in Puerto Rico or USVI. Alexa Integration requires internet-connected Hopper® or Wally™ and Amazon Echo, Echo Dot, or Amazon Tap with Amazon account. Offer is available until 1/15/18 or while supplies last.

*Maximum fee. Amount varies by geographic location.

COMPARE
Nationwide Availability
Free standard professional installation available as soon as tomorrow
Call Center Satisfaction Ranking Since 2010
Website Satisfaction Ranking
Since 2010
Clearest Bill to Understand Ranking Since 2010
Lowest Customer Complaint Rate Ranking Since 2010
YesNationwide Availability
YesFree standard professional installation available as soon as tomorrow
#1Call Center Satisfaction Ranking Since 2010
#1Website Satisfaction Ranking Since 2010
#1Clearest Bill to Understand Ranking Since 2010
#1Lowest Customer Complaint Rate Ranking Since 2010

Charter

NoNationwide Availability

NoFree Standard Professional Installation

#6Call Center Satisfaction Ranking Since 2010

#6Website Satisfaction Ranking Since 2010

#3Clearest Bill to Understand Ranking Since 2010

#7Lowest Customer Complaint Rate Ranking Since 2010

Bottom Line: DISH has the best service in the industry, ranking higher than Charter since 2010 in call center satisfaction, website satisfaction, clearest bill to understand and lowest customer complaint rate.

*Based on the average American Customer Satisfaction Index comparison of major TV providers (2010-2015).

The American Customer Satisfaction Index (ACSI) is a national economic indicator of customer evaluations of the quality of products and services available to household consumers in the United States.

COMPARE
Record up to 16 shows at once (Hopper 3)

Yes 16 shows seems like a lot but this feature also lets you do a whole lot more with your TV service. Learn more about the Hopper 3.

Watch 100% of Your Live TV Channels Anywhere

Watch 100% of your live TV, 100% of your recorded TV and tons OnDemand content from Anywhere. Learn more about the Dish Anywhere.

Watch 100% of Your DVR Recordings Anywhere

Watch 100% of your live TV, 100% of your recorded TV and tons OnDemand content from Anywhere. Learn more about the Dish Anywhere.

Watch OnDemand Anywhere

Watch 100% of your live TV, 100% of your recorded TV and tons OnDemand content from Anywhere. Learn more about the Dish Anywhere.

Instantly skip commercials during your favorite shows1
Hours of HD Recording Storage
Built-in Netflix app for easy access
Wireless Receivers Available

A well-designed entertainment center should be clean and welcoming without annoying cables in the way. That’s why we designed the Wireless Joey. Learn more about the Wireless Joey.

Bluetooth Audio

DISH’s Hopper DVR offers a Bluetooth® audio streaming feature that gives you the ability to listen to TV via Bluetooth headphones. This makes it easier to stay engaged with what’s happening on TV while cleaning, cooking, exercising and more.

Remote Locator

Remote Finder eliminates the frustration from the constant game of hide-and-seek with your remote. Learn more about the Remote Locator.

Easily record primetime content from ABC, CBS, NBC and Fox

As much as we want to watch the latest episodes of our favorite primetime shows, sometimes we just don't have the time to do so. With PrimeTime Anytime, this problem is a thing of the past.

YesRecord up to 16 shows at once (Hopper 3)

Yes 16 shows seems like a lot but this feature also lets you do a whole lot more with your TV service. Learn more about the Hopper 3.

YesWatch 100% of Your Live TV Channels Anywhere

Watch 100% of your live TV, 100% of your recorded TV and tons OnDemand content from Anywhere. Learn more about the Dish Anywhere.

YesWatch 100% of Your DVR Recordings Anywhere

Watch 100% of your live TV, 100% of your recorded TV and tons OnDemand content from Anywhere. Learn more about the Dish Anywhere.

YesWatch On Demand Anywhere

Watch 100% of your live TV, 100% of your recorded TV and tons OnDemand content from Anywhere. Learn more about the Dish Anywhere.

YesInstantly skip commercials during your favorite shows1
500Hours of HD Recording Storage
YesBuilt-in Netflix app for easy access
YesWireless Receivers Available

A well-designed entertainment center should be clean and welcoming without annoying cables in the way. That’s why we designed the Wireless Joey. Learn more about the Wireless Joey.

YesBluetooth Audio

DISH’s Hopper DVR offers a Bluetooth® audio streaming feature that gives you the ability to listen to TV via Bluetooth headphones. This makes it easier to stay engaged with what’s happening on TV while cleaning, cooking, exercising and more.

YesRemote Locator

Remote Finder eliminates the frustration from the constant game of hide-and-seek with your remote. Learn more about the Remote Locator.

YesEasily record primetime content from ABC, CBS, NBC and Fox

As much as we want to watch the latest episodes of our favorite primetime shows, sometimes we just don't have the time to do so. With PrimeTime Anytime, this problem is a thing of the past.

Charter

NoRecord up to 16 shows at once (Hopper 3)

NoWatch 100% of Your Live TV Channels Anywhere

YesWatch 100% of Your DVR Recordings Anywhere

NoWatch On Demand Anywhere

NoInstantly skip commercials during your favorite shows1

60Hours of HD Recording Storage

NoBuilt-in Netflix app for easy access

NoWireless Receivers Available

NoBluetooth Audio

NoRemote Locator

NoEasily record primetime content from ABC, CBS, NBC and Fox

Bottom Line: DISH gives you 4X more storage, instantly skip commercials, record up to 16 shows at once and watch 100% of your live and recorded programs and tons of OnDemand content on the go.

When You Compare DISH and Charter, DISH Wins

DISH saves you an average of $385 over Charter during your first two years. Plus, compare Charter and DISH channels — you get more for your money with DISH. Take a look:

  • If you like cartoons on Boomerang, then DISH is your answer — because you won’t get Boomerang with Charter.
  • Now includes HBO channels for 12 months with additional 40+ channels free for three months

Only With DISH: Amazing Hopper 3 Technology

DISH’s unique Hopper 3 DVR gives you four times the storage capacity of Charter. On top of that:

  • Record up to 16 shows at the same time, so you never have to miss a show or a big game.
  • Hopper 3 lets you instantly skip commercials when using PrimeTime Anytime to record select primetime shows on ABC, CBS, FOX and NBC.
  • With DISH’s mobile app, DISH Anywhere, and the HopperGO mobile flash drive, you can watch all your live, recorded and On Demand shows anywhere, on any device, at any time.

DISH’s average rank since 2010 is higher than Charter’s in these ACSI Service Categories: call center satisfaction, website satisfaction, clearest bill to understand and lowest customer complaint rate. If you want the best service, sign up for DISH.
When you compare DISH and Charter packages, DISH just gives you more!

See how we stack up against our other competitors:


DirecTV | Comcast Xfinity |Charter