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Frequently Asked Questions

The answers to our most frequently asked questions

The pricing for DISH's packages are guaranteed for 2 years from the day you sign up, so you'll pay the same amount your first month that you will on your 24th month of service. After your contract ends, you'll pay the current standard rate for your selected package.*

America's Top 120 is DISH's most budget-friendly channel package, with over 190 channels of television for just $64.99/mo. That price is guaranteed for 2 full years.*

Yes - the 55+ Offer offers you the best TV value, technology and service with some added extras. Get no-cost in home service visits from our expert technicians with our DISH Protect Plus protection plan including Advanced Agent Access, Identity Protection and more. Plus your first On Demand movie rental every month is on us, with over 20,000 rentable On Demand titles and over 80,000 total On Demand titles.*

For comparable packages (specifically, DISH Network's America's Top 120 package and DirecTV's Entertainment package), DirecTV customers pay $54.99 per month for the first year and $97.00 per month for the second year, while DISH Network customers pay $64.99 per month for the full 2 years. That means that, after 2 years, DISH Network customers will have saved $264.12.*

Yes, DISH Network customers enter a 2-year contract that guarantees their monthly price for 24 months.*

Yes, DISH Network partners with satellite and high-speed internet providers throughout the United States to offer internet to DISH customers everywhere.

DISH works with partners to offer cable, fiber, and satellite internet to customers throughout the United States. However you connect, you can do all the browsing and streaming you like.

Streaming services like Hulu and Sling provide video over the internet, which can be either live or on-demand. In cases like Netflix, all of the content is on-demand - there's no live TV like news or sports whatsoever, and most local channels aren’t even an option.

Cable and satellite services, on the other hand, provide live television and video on-demand without internet - in the case of cable, through thousands of miles of cable run primarily underground, and for satellite, through signal that's beamed directly to viewers' homes. There’s no internet required and no bandwidth issues that can lead to buffering. Since streaming always requires internet, cable/satellite have a leg up on them with their direct-to-home signal.

You may think that it's a choice of one or the other, streaming or cable/satellite, but that isn't true - with DISH Anywhere, viewers can stream thousands of hours of content, including everything on their DVR, to their mobile devices anywhere they have internet connection.

In addition to offering the best value and technology, DISH Network has been ranked #1 in Customer Satisfaction by J.D. Power and their customers for three years in a row, clearly the best service in the industry.

Satellite TV uses the same signals from the programmers as cable, it just uses a different way of getting the signal into your house. In fact, most cable companies use satellites to get feeds from programmers or to send feeds to centers that broadcast the signals using cable, so all TV is satellite TV to some extent. Satellite providers often offer more channels for the money, making satellite TV a better option than regular cable.

In addition to offering the best value and technology, DISH Network has been ranked #1 in Customer Satisfaction by J.D. Power and their customers for three years in a row, clearly the best service in the industry.

For comparable packages (specifically, DISH Network's America's Top 120 package and DirecTV's Entertainment package), DirecTV customers pay $54.99 per month for the first year and $97.00 per month for the second year, while DISH Network customers pay $64.99 per month for the full 2 years. That means that, after 2 years, DISH Network customers will have saved $264.12.*

The vast majority of satellite TV subscribers use either DISH Network or DirecTV.

Satellite TV is the right choice for many customers because of rurality, value, tech, service etc. and is expected to remain a viable alternative for much of the United States in the future.

It can be difficult to compare satellite and cable tv providers because none of them offer true apples-to-apples service - differences in channel lineups, regional and local channel availability, DVR storage space, and much more all factor into the price consumers pay for service. Most satellite and cable providers offer packages at competitive rates. Savvy consumers will want to look into price increases after the first year - only DISH Network offers a 2-year price guarantee that ensures customers won't see an increase in their standard fees for 24 months after signing up.*

America's Top 120 is Dish's most popular package, and comes with 190 channels essential for any family, including USA, CMT, Disney Channel, E! and ESPN. You can view a full list of available channels here.

America's Top 120 is Dish's most popular package, and comes with 190 channels essential for any family, including USA, CMT, Disney Channel, E! and ESPN. You can learn more about this package here.

DISH includes available local channels in the advertised prices of their packages. You can search your zipcode here to determine what locals would likely be available via DISH.

DISH's most comprehensive package, America's Top 250, includes 290+ popular channels, including more sports, kids programming, general entertainment, plus the most movie channels.

America's Top 120 is DISH's lowest-priced channel package, with over 190 popular channels of television for just $64.99/mo. That price is guaranteed for 2 full years.*

DISH Network customers can access Netflix through their Hopper3 DVR via the integrated Netflix app. However, a paid Netflix subscription is required to watch Netflix content through the app.

*New and qualifying former customers only. All offers require credit qualification, 2-year commitment with early termination fee and eAutoPay. Prices include Hopper Duo for qualifying customers. Hopper, Hopper w/Sling or Hopper 3 $5/mo. more. Upfront fees may apply based on credit qualification. Fees apply for additional TVs: Hopper $15/mo., Joey $5/mo., Super Joey $10/mo. After 3 mos., you will be billed $30/mo. for Showtime, STARZ, and DISH Movie Pack unless you call or go online to cancel.