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“DISH has consistently
great service, and they
don't nickel and dime you.”

Steven - Aurora, CO

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DISH Signal Reliability

Reliable reception and picture quality

The last thing you want to worry about when it's time to watch TV is your signal. We changed that, now all you need to worry about is what to watch first on our huge selection of channels because DISH has 99% signal reliability, based on a nationwide study of our customers.

High-rise apartment with sci-fi on tv and a lightning storm outside

No need to check the forecast

We do everything to make sure your signal is as strong as possible. Occasionally, something like very heavy rain or snow could cause a brief interruption in signal quality, but those instances are rare and typically very brief. If this were to happen regularly, we can inspect your system for damage and make sure your system is back to running at peak performance as soon as possible.

Satellite TV Signal Reception Map

Cable can have problems that satellite doesn't

All TV, even cable, travels through satellite before it reaches you. Cable also has issues that satellite doesn't with possible problems like underground cables getting cut by construction activity or homeowner maintenance, branches falling on overhead cables or other weather related problems. Those issues can take a repairman to come out, evaluate and fix the problem, leaving you without TV.

Happy couple watching DISH on couch with popcorn

See what our customers say

Satellite picks up good during storms and more channels to watch for a cheaper price than cable. Very satisfied!!!” - John O.

I have had Dish for 10 years now and never had any major issues” - Gladys C., Phoenix, AZ

Do not have problems when it rains.” - Lori R., Houston, TX

Dish is very reliable. Dish is very easy to use; has a channel with hints, how-to's, etc.” - Kenneth D., Los Angeles, CA

Was skeptical about leaving cable with all the rumors about reception issues and outages during rain on Satellite. Could not be more pleased as it turns out.” - Dan H. Dallas, TX

Never had any issues with weather.” - Elizabeth R. Yakima, WA

Reliability has improved greatly over the many years I have had Dish. In our latest wind/snow storm I was watching TV just fine!” - Wendy C., Rochester, NY

Individual experiences may vary based on location.

DISH’s legacy of customer service continues as we enhance our technician health-safety training for added peace of mind

As the nation responds to the spread of COVID-19, DISH has taken additional measures to ensure that our customers and team members remain safe, healthy, and connected to vital news, information, and entertainment.

Throughout our history, DISH customers have always come first. DISH has been ranked #1 in Customer Satisfaction by J.D. Power and our customers for two years in a row, with top rankings in individual categories, including Courtesy and Professionalism of In-Home Technicians. That legacy of commitment to customer service will continue throughout this pandemic, and DISH has taken active steps to maintain your ability to sign up for DISH service and protect you and your family during technician visits and in the DISH installation process.

Our professional technicians have received enhanced training on critical health-safety procedures, including those recommended by the CDC to promote cleanliness and to help prevent the spread of illness.

  • As always, if technicians have a known illness, they will not visit a customer’s home.
  • Work orders will be signed using a unique pin so you won't need to touch the tech’s phone or tablet while on-site.
  • DISH is equipping technicians with personal protective equipment (PPE) – including masks, gloves, hand sanitizer, and shoe covers – for use while inside your home.
  • Our technicians will wear face coverings and shoe covers inside your home. 
  • Technicians will take enhanced cleaning measures to sanitize all surfaces they come in contact with and all equipment installed in your home.
  • Technicians will wash their hands with soap and water or use hand sanitizer with at least 60% alcohol content.
  • Technicians will refrain from leaving behind paper manuals or equipment packaging unless desired by customers.

We know how important television is to you and your loved ones, so our professional technicians will continue to work in a clean, safe manner consistent with our commitment to customer service.

Additionally, we are proud to support the increased connectivity needs of Americans in these uncertain times by providing AT&T and T-Mobile with our wireless network at no cost.

By working together and treating each other with care, America will endure these challenging times. All of us here at DISH remain committed to serving, entertaining, informing and connecting America.