For the sixth year in a row DISH Network has been named #1 in Customer Satisfaction among Cable/Satellite TV Service Providers Nationally, in the J.D. Power 2023 U.S. Television Service Provider Satisfaction Study. DISH has earned more J.D. Power customer satisfaction awards than any other cable/satellite TV service brand nationally.
“Providing our customers with top-of-the-line customer service and the best TV experience at the best value is at the core of what we do,” said Gary Schanman, executive vice president and group president, DISH Video Services. “We’re honored to be recognized by J.D. Power and our customers as the best TV service in the business. Customers are our top priority and we strive every day to deliver an outstanding experience.”
In addition to being named #1 in Customer Satisfaction, DISH was ranked #1 in two of the seven study factors, including “Cost of Services” and “Billing and Payment,” among nationally ranked brands.
“Delivering the highest customer satisfaction is our most important business goal,” said Schanman. “We applaud the entire DISH team for their endless commitment and enthusiasm in providing the best experience to our customers.”