Does DISH charge any equipment lease fees in addition to the monthly service cost?
YES, There is a required $10 monthly lease fee for the equipment required to receive dishNET Satellite service. However, if you bundle your dishNET Satellite service with a qualified DISH television account (new or existing), you will receive a $10 monthly discount.
Is there a term commitment when I sign up for dishNET Satellite?
YES, There is a 24-month commitment on all dishNET Satellite plans. This obligation, its terms and conditions, are in addition to, and separate from, any existing DISH television commitment.
Does DISH charge early termination fees if I violate my term commitment?
YES, If you break your commitment prior to the end of your 24-month term, you will be charged an early termination fee of $17.50 for each month remaining in your commitment. Disconnection for any reason, including relocation (where your service is disconnected), triggers these charges.
Is there always an Activation Fee when I sign up for dishNET Satellite?
NO, Whether an activation fee is charged depends on a subscriber's credit and geographic location. An activation fee of up to $299 may be applicable.
Do I receive any discounts for bundling DISH video and dishNET Satellite Internet service?
YES, New and existing customers who bundle qualifying DISH video services with dishNET Satellite Internet receive an automatic bundle discount of $10 per month for as long as both services are kept active.
Is a credit check conducted when I order dishNET Satellite?
YES, If you subscribe to dishNET Satellite as a standalone service, a credit check is required and you must also provide a nationally recognized credit or debit card (pre-paid debit cards are NOT accepted). If you are purchasing both DISH television service and dishNET Satellite Internet service, a single credit check determines your eligibility for both services. You must provide a nationally recognized credit or debit card (pre-paid debit cards are NOT accepted) against which a $1 hold is placed to verify the authenticity of the card. The $1 hold is released within 3 to 4 business days. For certain credit-qualified customers, alternatives to the credit card requirement may be available.
Does dishNET Satellite offer any satisfaction guarantee or thirty (30) day trial to customers?
NO, dishNET Satellite does not offer a thirty (30) day satisfaction guarantee. A 24-month term commitment is required for all dishNET Satellite plans.
Are any non-returned equipment fees applicable to the dishNET Satellite equipment?
YES, A customer who disconnects for any reason is automatically charged $370: $220 for the TRIA (outdoor Transmit Receive Integrated unit) and $150 for the modem. These charges are reversed when the equipment is returned to DISH. DISH will send shipping boxes to you in order to help facilitate the return of equipment. You will be responsible for return shipping costs.
If I relocate, can I move my dishNET Satellite service with me?
YES,One call to our customer service line can schedule an appointment to move your dishNET Satellite services. Qualified customers can receive a discount on the moving fee. Since download speeds and data allowance vary based by location, the packages available and speed of your service may change at your new residence. dishNET Satellite service may not be available in all areas.
Can I pause or suspend my dishNET Satellite service?
NO, DISH Pause cannot be used with dishNET Satellite Internet. DISH television service can go on pause, but dishNET Satellite service will still be active.
Are there copies of the fair access and acceptable use policies for dishNET Satellite that I can read?
YES, Fair Access and Acceptable Use policies are available for you to read at www.dish.com/legal.
Can I subscribe to dishNET Satellite only?
YES, While a customer can subscribe to dishNET Satellite only, if customers bundle their dishNET High-speed Internet with qualifying DISH video, monthly discounts are available.
If I order both DISH video and dishNET Satellite, will I be subject to two credit checks?
NO, Only one credit check is needed to determine your eligibility for both services.