Extra steps. They kind of take the fun out of things. Sometimes it's best to just get right down to business, and that's the attitude we take about our equipment installation process. We do everything in our power to make sure that you can get through our simple TV installation process and to your favorite programming as fast as possible. Honestly, who has time to wait around these days anyway?
We think that the secret to great results is even better planning. Before a DISH representative shows up to install your new satellite television equipment, you'll receive a confirmation email from us detailing your order and installation time. We ask that you double check this email and contact us if any changes need to be made. To cover all the bases, we'll also contact you the day before your technician appointment and the morning of it with arrival time estimates.
While our courtesy calls and emails are a great way to make sure that you're ready for your satellite TV installer, we understand that you might not always have time for correspondence. That's why we make it possible for you to check on the status of an upcoming appointment by logging on to mydish.com/myappointments. Just log on for the most up to date information about your appointment at any time.
In order to make sure that you have everything you need from us completed during our visit, our technicians will conduct a site survey upon arrival at your home. Site surveys entail going over your order and reviewing other products and services offered by DISH that you may be interested in. Our TV installer will also answer any questions you may have about your service and DISH products. We find it's best to be as thorough and helpful as possible so you get the most out of your television experience.